Arranging Cover

1.       Why do you need to know my annual turnover?

We use your turnover to assess the size of your business, as this will influence the premium and which insurer and level of cover we recommend.

2.       Does my business have to be VAT registered to be covered?

No. We provide insurance for independent businesses irrespective of their VAT status.

3.       Do I have to be trading for a number of years to get cover?

No.  We have a range of packages that will suit a start up business or an established business.

4.       Will there be a lot of forms to complete?

No.  Here at Assure UK we understand that you have enough administration in the running of your business.  We minimise the paperwork, so that all you have to do is fill in the short quote request form on our website.  This will help us to make sure that the most relevant team will process your quote and contact you.  Our trained insurance specialists will then complete all the necessary forms during a telephone conversation with you.

5.       If I find a lower quote will you match it or better it?

If you have a commercial business insurance quote, please contact us to see if we can save you money, as we are able to negotiate rates with a panel of leading UK insurance underwriters.

6.       Will I be covered instantly?

If you are able to provide us with all the necessary information and provide payment for your policy you will be instantly covered and full documentation will be dispatched immediately. You will not be covered if you have only obtained a quote from us.

You will only be covered instantly if you have provided all the necessary information and provided payment.  Then we will dispatch your policy documents.  You will not be covered if you have only obtained a quote from us.

7.        I work from home; do I still need an office insurance policy?

Yes.  You will need liability cover for your business activities, and possibly cover for your business equipment if this is not already covered in your home insurance.

8.       Do you offer retroactive cover on your policies?

No.

9.   Can I spread payments throughout the year?

Yes.  Premium Credit provides an instalment service on our behalf.

10.   What is IPT?

Insurance Premium Tax is charged by HM Revenue and Customs. IPT is currently 5% for most general insurance policies, increasing to 17.5% for Personal Travel Insurance.

11.   How long is a quote valid for from Assure UK?

Assure UK quotes are valid for 30-days. If you wish to proceed with a quote after these periods, we will need to provide you with a new quote.

12.   Do you offer a no claims discount?

Yes.  This is an automatic process when provide a quote.  One of our schemes also refunds part of your premium for each year that your claim cost is less than 25% of your premium.

13.   Do all of your policies include legal expenses?

Some of our policies have free legal cover as standard.  On other policies it is an optional extra, and we strongly recommend taking this option.

14.   Will I be covered if I have to work outside the UK?

Most of our policies automatically include this cover, but this depends on the type of insurance policy you have.  Please read your policy geographical limits or call us to confirm.

15.   Do your business insurance policies include terrorism cover?

We can extend the cover to include cover against Terrorism if required. UK Insurers exclude Terrorism from the policy cover then buy it back from a specialist Terrorism reinsurance market on your behalf only if required.

Not as standard, but we can extend the cover to include Terrorism cover if required.  UK insurers exclude Terrorism from the policy cover, then buy it back from a specialist Terrorism reinsurance market on your behalf, only if required.

16.   I have a previous claim; can you still cover me?

Yes, we have many different packages and insurers so we can usually find an insurance market for most clients.  We will assess your details, and the details of your claim; when it happened, how much, how long you have been trading and what steps you've taken to prevent something similar happening again.

17.   What is the excess on my insurance policy?

Please refer to your Schedule of Insurance, or call our Client Relations Team for more assistance.

18.   How long does it take to receive policy documentation?

Assure UK endeavor to dispatch full policy documentation the same day you purchase your policy from us.  We will send this by post (within UK business hours), or you can also request to have your policy documents sent to you by email in PDF format.  To read PDF documents you will need to download Acrobat Reader from the Adobe website.

19.   My business insurance isn't due now; can I get a quote later?

Of course.  Simply fill in our renewal date form and we will contact you nearer the time.